Monday, September 26, 2016

Tech Support: Dell Zino HD with Windows 8.1 won't boot up

Dell Zino HD with Windows 8.1 won't boot up

I have a Dell Zino HD and it was working completely fine with Windows 8.
Got it updated to Windows 8.1 couple days ago but having some issues in power up.
Windows won't load in first attempt.
I can see the Windows 8 logo but it won't load (no spinning
I have to press and hold the power button to power it down, then power it up again and it will start to load.
I was thinking it could be a BIOS issue.
Checked on Dell support website but there is no BIOS update for ZINO HD.

Does anyone encounter the same issue?

Anwsers to the Problem Dell Zino HD with Windows 8.1 won't boot up

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If you failed to fix it, another option is to call Microsoft and walk through the process with a technician. To do this, dial "1-800-936-5700". Explain the error that you received and the steps in the update process during which it was displayed. The technician will be able to walk through the steps from getting a new product key to finishing the installation.

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