Troubleshoot:backup and restore is not restoring all my files Error

backup and restore is not restoring all my files

I recently needed to replace my hard drive.  When I attempt to restore my files from a backup CD made with backup and restore, only some of the files restore.  The rest of the folders are empty.  When I look on the CD, the files are there.  I have tried
choosing the files individually, choosing the folder individually, tried putting them in a different place, but nothing restores the files, the folders are always empty.  I need those files!  Please help!  I am using Windows 7 on a Dell Inspiron computer. 
Thank you.

Keys to the Problem backup and restore is not restoring all my files

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This particular error can easily be resolved with a few simple steps. However, if you are not confident in your ability to use the methods below or they do not fully remove the issue on your computer, you may want to seek the assistance of a qualified repair technician who is well versed in fixing backup and restore is not restoring all my files.

1. Back-up the Registry of your operating system.
2. Find the Registry Key: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade]
3. Note: this Registry Key should already exist, if it does not exist, create it.
4. Create a brand new DWORD Value that is named AllowOsUpdate
5. Set the Value to 0x00000001.
6. Close and reopen your Control Panel.
7. Restart the Microsoft Windows.

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