Backup Fails with error "The system cannot find the file specified. (0x80070002)"
Original Title: Backup fails: Missing file
I get this error during the Windows 7 backup: "Backup encountered a problem while backing up file C:\Windows\System32\config\systemprofile\SapWorkDir.
Error:(The system cannot find the file specified.
(0x80070002))"
The directory C:\Windows\System32\config\systemprofile does not exist on my system.
I tried to exclude this from the backup but it doesn't look like the C:\Windows directory is part of the backup.
So it is not in the list to "de-select"? How can I find out
why Windows 7 is trying to back this file and how do I remove this from the backup.
The backup is actually failing and no files are being backed up.
Keys to the Problem Backup Fails with error "The system cannot find the file specified. (0x80070002)"
Hi roboxy,
This issue occurs if you back up a custom library that contains a folder that is located under your user profile.
Here’s an article which addresses the same issue and has a fix for it too.
Try the steps given in this article to resolve the issue.
Error code 0x80070002 when you back up files in Windows 7
Regards,
Divya R – Microsoft Support.
Visit our Microsoft Answers Feedback Forum and let us know what you think.
Make Sure that your Hardware Meets the System Requirements
Microsoft Windows Requirements :
- 1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor
- 1 gigabyte (GB) RAM (32-bit) or 2 GB RAM (64-bit)
- 16 GB available hard disk space (32-bit) or 20 GB (64-bit)
This error can be due to some configuration requirements for you system. If your PC hardware is not up to par, then make sure you upgrade where necessary before continuing.
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