AT1 display driver stops working while watching video
Video is stopping at times for maybe a second or so.
I can hear a noise in the speakers at the same time.
One time a message came up in Action Center box.
It read AT1 display driver has stopped working 13 times last occuring on 3/2/2011 at 1:26pm.
Hwelett
Packard is interested in gathering additional feedback.
My computer is a Dell XPS8100 not an HP.
Any help or advice would be appreciated..
Solutions to the Problem AT1 display driver stops working while watching video
Hi,
Check with Dell Support, their on-line documentation and drivers, and ask in the Dell Forums for known issues.
Dell Support
http://support.dell.com/
Dell Drivers - Product Manuals & Warranty Info (left side) - Tech Support and more
http://support.dell.com/support/index.aspx?c=us&l=en&s=dhs
Dell Forums
http://en.community.dell.com/forums/
===============================================================
The below is a fairly complete general performance troubleshooter which should help.
First update the ATI video driver by checking at Dell and then at ATI.
Check with ATI Drivers (manually), Support and their forums as their could be known issues.
Get the Catalyst Drivers here
http://game.amd.com/us-en/drivers_catalyst.aspx
ATI - Forums
http://forums.amd.com/game/categories.cfm?catid=260&forumid=11
ATI - Support and Drivers
http://support.amd.com/us/Pages/AMDSupportHub.aspx
References to Vista also apply to Windows 7.
What antivirus/antispyware/security products do you have on machine? Include any you have EVER
had on this machine including those you uninstalled (they leave remnants behind which can cause
strange issues).
----------------------------------------------------
Do these :
Try these to clear corruption and repair/replace damaged/missing system files.
Start - type this in Search Box -> COMMAND find at top and RIGHT CLICK - RUN AS ADMIN
Enter this at the prompt - sfc /scannow
How to Repair Windows 7 System Files with System File Checker
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.microsoft.com/kb/928228
Also run CheckDisk so we can rule out corruption as much as possible.
How to Run Disk Check in Windows 7
http://www.sevenforums.com/tutorials/433-disk-check.html
==========================================
After the above :
How to troubleshoot a problem by performing a clean boot in Windows Vista or
Windows 7
http://support.microsoft.com/kb/929135
Use Advanced Tools to Troubleshoot Performance Problems in Windows 7
http://www.howtogeek.com/howto/6152/use-advanced-tools-to-troubleshoot-performance-problems-in-windows-7/
Problems with overall system speed and performance
http://support.microsoft.com/default.aspx/gp/slow_windows_performance?p=1
How to troubleshoot performance issues in Windows Vista
http://support.microsoft.com/kb/950685
Optimizing Microsoft Windows Vista Performance
http://support.microsoft.com/kb/959062
To see all that is loading bootup - wait a few minutes without doing anything - then Right Click
TaskBar - Task Manager - take a look at Appplications - Processes - Services - this is a quick
reference (if you have a little box on Lower Left - Show for All Users then check that).
How to Change, Add, or Remove Startup Programs in Windows 7
http://www.sevenforums.com/tutorials/1401-startup-programs-change.html
A quick check to see which are loading is Method 2 there - using MSCONFIG then post a list of
those here.
--------------------------------------------------------------------
Tools that should help :
Process Explorer - Free - Find out what files, registry keys and other objects processes have open,
which DLLs they have loaded, and more.
This uniquely powerful utility will even show you who owns
each process.
http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
Autoruns - Free - See what programs are configured to startup automatically when your system boots
and you login.
Autoruns also shows you the full list of Registry and file locations where applications can
configure auto-start settings.
http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
Process Monitor - Free - Monitor file system, Registry, process, thread and DLL activity in real-time.
http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx
There are many excellent free tools at Sysinternals
http://technet.microsoft.com/en-us/sysinternals/default.aspx
WhatsInStartUP - Free - This utility displays the list of all applications that are loaded automatically
when Windows starts up.
For each application, the following information is displayed: Startup Type (Registry/Startup Folder), Command -Line String, Product Name, File Version, Company Name,
Location in the Registry or file system, and more.
It allows you to easily disable or delete unwanted
programs that runs in your Windows startup.
http://www.nirsoft.net/utils/what_run_in_startup.html
There are many excellent free tools at NirSoft
http://www.nirsoft.net/utils/index.html
Window Watcher - Free - Do you know what's running on your computer? Maybe not.
The Window
Watcher tells all, reporting every window created by every running program, whether the window
is visible or not.
http://www.karenware.com/powertools/ptwinwatch.asp
Many excellent free tools and an excellent newsletter at Karenware
http://www.karenware.com/
===========================================
Consider this an absolute must - manually updating your drivers.
Vista and Windows 7 love updated drivers so here is how to update the major ones.
This is my generic how to for proper driver updates :
This utility makes it easy to see which versions are loaded :
DriverView - Free - utility displays the list of all device drivers currently loaded on your system.
For each driver in the list, additional useful information is displayed: load address of the driver,
description, version, product name, company that created the driver, and more.
http://www.nirsoft.net/utils/driverview.html
For Drivers check System Maker as fallbacks and Device Maker's which are the most current.
Control Panel - Device Manager - Display Adapter - write down the make and complete model
of your video adapter - double click - Driver's tab - write down the version info.
Now click UPdate
Driver (this may not do anything as MS is far behind certifying drivers) - then Right Click -
Uninstall - REBOOT this will refresh the driver stack.
Repeat that for Network - Network Card (NIC), Wifi, Sound, Mouse and Keyboard if 3rd party
with their own software and drivers and any other major device drivers you have.
Now go to System Maker's site (Dell, HP, Toshiba as examples) (as rollback) and then Device
Maker's site (Realtek, Intel, Nvidia, ATI as examples) and get their latest versions.
(Look for
BIOS, Chipset and software updates at System Maker's site while there.)
Download - SAVE - go to where you put them - Right Click - RUN AD ADMIN - REBOOT after
each installation.
Always check in Device Manager - Drivers tab to be sure the version you are installing actually
shows up.
This is because some drivers rollback before the latest is installed (sound drivers
particularly do this) so install a driver - reboot - check to be sure it is installed and repeat as
needed.
Repeat at Device Makers - BTW at Device Makers DO NOT RUN THEIR SCANNER - check
manually by model.
Manually look at manufacturer's sites for drivers - and Device Maker's sites.
http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm
Installing and updating drivers in Windows 7 (updating drivers manually using the methods above
is preferred to ensure the latest drivers from System maker and Device makers are found)
http://www.sevenforums.com/tutorials/43216-installing-updating-drivers-7-a.html
If you update drivers manually then it is a good idea to disable Driver Installations in Windows
Updates, this leaves Windows Updates ON however it will not install drivers which will usually be
older and cause issues.
If Updates suggests a new driver then HIDE it (Right Click on it) and then
go look for new ones manually if you wish.
How To Disable Automatic Driver Installation In Windows Vista - Drivers
http://www.addictivetips.com/windows-tips/how-to-disable-automatic-driver-installation-in-windows-vista/
http://technet.microsoft.com/en-us/library/cc730606(WS.10).aspx
===========================================
Refer to these threads for many more excellent tips however be sure to check your antivirus
programs, update major drivers and BIOS, and also troubleshoot with the cleanboot method
first.
Problems with overall system speed and performance
http://support.microsoft.com/gp/slow_windows_performance/en-us
Performance and Maintenance tips
http://social.answers.microsoft.com/Forums/en-US/w7performance/thread/19e5d6c3-bf07-49ac-a2fa-6718c988f125
Windows Explorer has stopped working
http://social.answers.microsoft.com/Forums/en-US/w7performance/thread/6ab02526-5071-4dcc-895f-d90202bad8b3
Hope this helps.
- Download the Microsoft Windows ISO (installation device) from the following website:
- http://www.microsoft.com/en-us/software-download/windows10
- Users must select the appropriate ISO, either 32 bit or 64 bit, depending upon their individual computer.
- Extract the ISO file to a separate USB device or burn the program to a compact disc.
- Run the Microsoft Windows 10 upgrade directly from the software that you have thus created.
Another Safe way to Repair the Problem: AT1 display driver stops working while watching video:
How to Fix AT1 display driver stops working while watching video with SmartPCFixer?
1. Click the button to download SmartPCFixer . Install it on your system. Open it, and it will scan your system. The junk files will be shown in the scan result.
2. After the scan is done, you can see the errors and problems need to be repaired. Click Fix All.
3. The Fixing part is finished, the speed of your computer will be much higher than before and the errors have been fixed.
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